Testimonials

Guidance Testimonial


I was asked to look at P&I Physical Intervention guidance during October 2015. I was asked to look at the guidance from a safety point of view and give my opinion on whether or not it is appropriate to inform the trainees on safety measures that must be in place if they were to physically intervene with a child or young person. I have no experience with Physical Intervention but I am currently working as a specialist nurse in trauma.
My findings were as follows: Every piece of guidance given has been designed with the safety of the service user at heart. I particularly like the fact that all of the guidance is designed to cause minimal discomfort or pain to the young people. Positional asphyxia and damage to bones is discussed at length and I came away from my discussion feeling confident that if P&I training methods were carried out, as described, then the risk to children and young people is minimal. I have no experience at de-escalation but felt confident that if I could put into practice the strategies that I was shown then I could effectively resolve most concerns without the need for physical intervention.

I am supporting P&I training to become a leading provider in delivering de-escalation strategies and techniques on how to prevent Physical Intervention when working with children and young people.

Craig Howard - Specialist Nurse - Trauma - Oct 3rd 2015

Testimonials:


• 'Thank you, P&I. In my 26 years as a head this is the best, practical training for physical handling I have encountered.' Michael O'Brien - Head Teacher - Our Lady & St Annes R C Primary School.

• 'Excellent training. Tailored well to the needs of the participants. Much clearer than previous training I have had on this subject - clearer and simpler which gives me more confidence in dealing with challenging behaviours.' Sarah Pay - SENCO - Benton Park Primary School - November 2019.

• 'Very useful day. Presented in a concise and entertaining manner with lots of opportunities for practical activities. I would strongly recommend this course.' Wendy Duffy - Reception Teacher - St John Vianney School - November 2019.

• 'Superb day. Will certainly use the de-escalation techniques and feel better prepared for the unfortunate occasion I might be involved in the use of physical intervention.' Alan Houldsworth - Maths Teacher - North Gosforth Academy - November 2019.

• 'Invaluable training day the course has made me feel much more confident.' Katherine Moseley- SENCO - Network Interventions - October 2019.

• 'Really enjoyed this training day. Norman was very interesting and informative. Thank you.' Rachel Campbell - Teaching Assistant - Barndale House School - October 2019.

• 'Best training I have had in the last 8 years of care work.' Alan Simpson - Residential Key Worker - Barndale House School - October 2019.

• 'Excllent examples of practical holds. Time to discuss individual cases - and techniques that could support.' Pauline Wootton - Y3 Teacher - Barndale House School - October 2019.

• 'Excellent - thank you. The trainer was engaging - making what could be a "dry" subject interesting. I learnt a lot and feel much more confident.' Nicola Horton - Head Teacher - St Pauls with St Lukes Primary - Bow, London - September 2019.

• 'Excellent, great practical support. Thank you.' Aidan Duff - Head Teacher - St John Vianney - West Denton - October 2019.

• 'Thank you for a detailed and well prepared course. I now feel more prepared when faced with challenging behaviour.' Carl Luke - Y6 Teacher - Hotspur Primary - Heaton - October 2019.

• 'Learned in a great atmosphere, fun filled and relevant... Thank you to the P&I Training Team.' Katherine Barley - Teaching Assistant - Prior Weston Primary - Islington, London - September 2019.

• 'Great course, great knowledge of de-escalation techniques and RPI. Great scenarios, humerous delivery on all areas involved. Thanks. P&I ' Soroya Mustafa - Teaching Assistant - St Lukes Primary - Islington, London - September 2019.

• 'Great course and knowledge of de-escalation strategies.' Zyra Bala - Teaching Assistant - St Lukes Primary - Islington, London - September 2019.

• 'A fantastic training session. Tutor with a great sense of humour, great knowledge. I now feel confident and have gained experience. Thank you.' Safia Dimsdale - Class Teacher - St Pauls with St Lukes Primary - Bow, London - September 2019.

• 'A great days training with P&I. Great knowledge, humour and he set us all at ease. The day whizzed by. Much more confident to de-escalate and use RPI when appropriate.' Lauren Sharpe - Class Teacher - St Pauls with St Lukes Primary - Bow, London - September 2019.

• 'Some Really good training that was actually practical and that I could see being useful in real life situations. Very engaging style and delivery' Michael Mcrae - Centre Manager - TLG Independent School - September 2019.

• 'Very enjoyable and informative. I appreciated focusing on the legal aspects and de-escalation - made it very clear what is permissible in the classroom. The holds taught were appropriate to our setting and I am now far more confident of working using RPI should the occasion arise. Thank you..' Jacob Vart - Teacher - TLG Independent School - September 2019.

• 'Very engaging teaching and great use of own experience to illustrate key points. Alan was an excellent trainer and I would highly recommend this course to others. I left feeling more than equipped to handle challenging behaviours.' Toby Simmons - Counsellor - TLG Independent School - September 2019.

• 'Our trainer was very enthusiastic and knowledgeable.' Liam Bain - TLA - Thomas Bewick School - September 2019.

• 'The trainer was very knowledgeable. He was very engaging and ensured that everyone had a good understanding throughout the course.' Verity Graham - TLA - Thomas Bewick School - September 2019.

• 'Inspiring and Motivating training. Techniques which will be useful to current practice. Great personality!' Steph Hodson - Class Teacher - Thomas Bewick School - September 2019.

• 'Really enjoyed the delivery of the training easier to understand than Team Teach. Brilliant personality.' Angela Faill - TLA - Thomas Bewick School - September 2019.

• 'This was my first P&I Training course. The tutor was very professional and knowledgeable and shared many useful strategies. I will be sure to attempt these strategies if ever required in my practice.' Dean Joab - TLA - Thomas Bewick School - September 2019.

• 'Great training. Lots of practical and everyday relatable experiences to support training.' Mel Stokes- Class Teacher - Thomas Bewick School - September 2019.

• 'The tutor delivered the course in an excellent way and use's a lot of humour which helped all of the points to stick.' Barbara Rafizadah - TLA - Thomas Bewick School - September 2019.

• 'Great day! Felt relaxed + comfortable while doing the physical techniques! The tutor made the day fun + en joyful!!!.' Amber Ford - Teaching Assistant - Tyneview Primary School - September 2019.

• 'Very informative - lots of ideas to take away - thanks!.' Hannah Cruddas - Class Teacher - Tyneview Primary School - September 2019.

• 'Brilliant and clearly explained! Well done P&I.' Michaela Newman - Teaching Assistant - Tyneview Primary School - September 2019.

• 'Very good trainer + helpful course. I feel much more confident to deal with challenging situations now. Cheers P&I.' Laura Elliot - Class Teacher - Tyneview Primary School - September 2019.

• 'Very informative - welll done P&I - very well presented and carried out.' Heather L Scott - Academy wide behaviour lead - Excelsior Academy - Newcastle West - July 2019.

• 'Brilliant. We want to now have an annual agreement with P&I for training all staff at different levels.' Maxine Low - Head Teacher - Brooklands Farm Primary School Milton Keynes - June 2019.

• 'Superb training. Perfectly pitched, perfectly paced. Thank you!' Becky Jackson - Head Teacher - Cragside Primary School - May 2019.

• 'The training was very worthwhile - good to consolidate other learning around de-escalation. Good to consider strategies to be used when working with older students. Thank you.' Daley Barber-Allen - Deputy Head Teacher - Thomas Bewick School - May 2019.

• 'This was some of the best training I have been on in a long time. A serious subject balanced out with humour. The sessions after school could have been difficult to focus on after a long day but sped by it was so engaging. Excellent knowledge enhanced with practical examples. Thank you - Brooke.' Brooke Phillips - Deputy Head Teacher - Sele First School Hexham - May 2019.

• 'Excellent delivery - really useful for practical situations. I have learned a lot - thank you!' Fiona Robertson - Assistant Head - Springfield School Portsmouth - June 2019.

• 'Very helpful course. Trainer very knowledgeable with actual examples where they have used strategies.' Joanne Stanley - Class Teacher - London Colney Primary - ST Albans - July 2019.

• 'Sensitive and challenging topics were delivered in a safe, comfortable and approachable way.' Luke Varney - Class Teacher - London Colney Primary - ST Albans - July 2019.

• 'Very helpful. Was made relevant to our own school problems.' Fiona Robertson - Class Teacher - London Colney Primary - ST Albans - July 2019.

• 'Excellent delivery of the training and physical training was very useful' Matthew Hoy - Class Teacher - Excelsior Academy - Newcastle West - July 2019.

• ' Enjoyed the session thank you! I found it informative, well taught and appropriate to needs of staff/school.' Jon Wilburn - SLT - Springfield School Portsmouth - June 2019.

• 'Excellent session - approachable, light hearted, informative and just the right tone. Thanks.' Bill Whorton - SLT - Springfield School Portsmouth - June 2019.

• 'Good Training. Knowledge that I can share with other members of staff when back to school.' Mitzi Edmundson - Throckley Primary School - June 2019.

• 'Excellent - very relevant and well presented.' Cath Curry - Teaching assistant - Lemington Riverside Primary - Tyne and Wear - June 2019.

• 'Brilliant training, very informative and practical. Fell confident going back to school with the law and safe ways of physically intervening.' Jen Burns - Class Teacher - Sacred Heart Primary School - June 2019.

• 'Excellent day. Very very clear and made to feel comfortable throughout the day.' Vikki Tuart - Class Teacher - Dunston Hill School Gateshead - June 2019.

• 'Really enjoyed this and gained a lot of confidence from this for the future. Also good to understand the law more. Thank you!' Gemma Penton - Class Teacher - Brooklands Farm Primary School Milton Keynes - June 2019.

• 'Fantastic - very engaging!.' Kayleigh Hollingsworth - Class Teacher - Brooklands Farm Primary School Milton Keynes - June 2019.

• 'Tutor was great and made this course very light hearted and filled it with great use of knowledge and skills.' Charlotte Morris - Class Teacher - Brooklands Farm Primary School Milton Keynes - June 2019.

• 'The most helpful, useful and practical course I have attended in years! I now feel very confident to tackle difficult issues and record incidents on CPOMS.' Anita Jeffries - Class Teacher - Sele First School Hexham - May 2019.

• 'A great training course which was delivered at the highest standard and will definitely impact practice moving forward. Thank you!' Russell Warren - Class Teacher - Caedmon Primary School - May 2019.

• 'Absolutely brilliant training. Practical and useful going forward and delivered with warmth and humour. Cheers!' Dan Turner - Class Teacher - Cragside Primary School - May 2019.

• 'Fantastic training, many misconceptions addressed and a great range of practical tips.' David Kiernan - Class Teacher - Heworth Grange Secondary - May 2019.

• 'Thoroughly enjoyed the training. I feel very confident in dealing with a situation safely and effectively. Thank you.' Sheryl Scott - Class Teacher - Heworth Grange Secondary - May 2019.

• 'Training was very informative. The tutor was excellent and I thoroughly enjoyed it.' Andrea Mills - Class Teacher - Heworth Grange Secondary - May 2019.

• 'Top Trainer. Very knowledgeable. Well presented. ' Bryan Kennedy - Class Teacher - Receptionist - Heworth Grange Secondary - May 2019.

• 'Excellent training, well delivered. Concise information. Friendly and funny - made me very relaxed. MAny thanks P&I.' David Kiernan - Class Teacher - Heworth Grange Secondary - May 2019.

• 'Excellent training for our team with very specific circumstances and specialist work and intervention.' Louise Cheetham BCABA, PG Cert ABA, BSc (hons) Psyc- Founder and Director of Network Interventions - Surrey - February 2019.

• 'Demonstration of techniques was really well done. Really helped give me confidence.' Aditi Mehita - Behaviour specialist - Network Interventions - February 2019.

• 'Really friendly instructor. Great explanation of concepts.' Abigail Penbarthy-Smith - Behaviour specialist - Network Interventions - February 2019.

• 'Very informative. Practical - left me feeling more confident' Michelle Brewster - Deputy Head Teacher - Prudhoe West Academy - February 2019.

• 'I found this really useful to ensure my safety and the safety of the children.' Kirstie Reynolds - Class Teacher - Prudhoe West Academy - February 2019.

• 'Very useful and informative training. Delivered in a great and interesting way. Will feel more confident when dealing with any incidents.' Melanie Short - Class Teacher - Prudhoe West Academy - February 2019.

• 'Great approach to dealing with violent and aggressive outbursts. Excellent techniques and de-escalation skills shared and will be used regularly.' Andrew Lobb - Class Teacher/behaviour support specialist - Network Intervention Wandsworth - February 2019.

• 'An excellent training day which I will be recommending to our other schools in and around North Yorkshire.' Liz Parker - Head Teacher - Norton Primary North Yorkshire - February 2019.

• 'Excellent days training delivered with a holistic approach to behaviour management and lots of fun and humour in what is a really serious subject.' Verity Groot - Class Teacher - West Jesmond Primary - February 2019.

• 'I feel really confident following the days training and the trainer was excellent.' Sally Mcmillan - Class Teacher - Broadway East Primary - February 2019.

• 'Very relaxed and comprehensive training programme.' Kevin Mcvittie - Class Teacher - Hotspur Primary - February 2019.

• 'Great training. Very practical and engaging, plus useful.' Elizabeth Smith - Class Teacher - Roman Road Primary - January 2019.

• 'Very informative and useful and delivered in relaxed atmosphere.' Kelly Redhead - Class Teacher - Roman Road Primary - January 2019.

• 'Points put forward in a very clear and distinctive way to enable staff to evaluate current practices and safely handle situations in a calm manner.' Polly Morton - Class Teacher - Roman Road Primary - January 2019.

• 'Thanks so much, really helpful. Felt like the training has left me feeling so much more confident to go into & be prepared for potentially challenging situations.' Rosie Conroy - Youth Worker - XLP Youth and Community Support - London City - December 2018.

• 'Training was informative and presented in an engaging way which made me feel confident in taking these practices forward.' Joshua Booth - Youth Worker - XLP Youth and Community Support - London City - December 2018.

• 'The training was excellent topped off by the trainers amazing personality.' Steven Ita - Youth Worker - XLP Youth and Community Support - London City - December 2018.

• 'A thorough course which could be fairly intense but handled in a relaxed and calm manner. Instructor had an ease about him.' Rob Hudson - Class Teacher - St Josephs RC Second School Hexham - November 2018.

• 'The tutor listened to situations we had found ourselves in and gave advice for these. He tailored the course to suit a wide range of needs within the group to ensure the training was useful to all.' Katie Wilkinson - Class Teacher - St Marys Hexham - November 2018.

• 'Excellent trainer - very engaging. Good mix of humour and knowledge. Hands on experience was excellent.' Janet Ramsay - Class Teacher - Archbishop Runcie RC Gosforth - November 2018.

• 'Thank you. Lots of ideas to take back.' 'Thank you, wonderfully practical with lots of techniques to take back to school. Humorous and engaging day.'Lorna Gowland and Kathryn Pearson - Archibald Primary Gosforth - November 2018.

• 'Fantastic training. Trainer was very helpful in helping answer questions and offering advice on how to deal with children I work with.' Michelle Cusmano - Class Teacher - Dunston Hill Primary School - November 2018.

• 'I thouroughly enjoyed the way the course was presented and have gained confidence in RPI and how/when to implement it.' Ronan McAteer - Class Teacher - Hotspur Primary Heaton - November 2018.

• 'Amazing training.' Leane O'Brien - Class Teacher - Moreland Primary Islington - September 2018.

• 'Very comprehensive.' Catherine Lawrence - Deputy Head Teacher - Moreland Primary Islington - September 2018.

• 'Very informative and practical training.' Megan Garratt-Stanley - Class Teacher - Moreland Primary Islington - September 2018.

• 'It has been an excellent two days training. Thank you.' Tina Abiodun - Class Teacher - Moreland Primary Islington - September 2018.

• 'Very engaging.' Marie Armstrong - Class Teacher - Hexham St Marys - September 2018.

• 'Really informative and helpful course. Techniques learnt will be really useful.' Rita Simpson - Class Teacher - Benton Park Primary - October 2018.

• 'An enjoyable and fun day delivered by down to earth people.' Lattiol Turnbull - HLTA - Bridgewater School - September 2018.

• 'Reassuring to know effective procedures.' Susan Sinclair - Teacher - Bridgewater School - September 2018.

• 'Thank you. An interesting and engaging day.' Tracy Phillipson - Teacher - Bridgewater School - September 2018.

• 'Delivered in a friendly, engaging and effective manner.' Karen McIver - Teacher - Bridgewater School - September 2018.

• 'The trainer was very informative and engaging and the training developed our confidence should we have to deal with difficult situations.' Edward Senior - Principal - Worcester 6th Form College - July 2018.

• 'A really relevant and useful day's training. Thank you.' Ruth Scotson - Assistant Principal - Worcester 6th Form College - July 2018.

• 'The training had a relaxed and informative approach. The trainer clearly had a wealth of information and knowledge to share.' Graham Williams - Year leader - Worcester 6th Form College - July 2018.

• 'Excellent training sessions, information presented with humour but professionalism throughout.' Julie Taylor-Sellars - Year leader - Worcester 6th Form College - July 2018.

• 'Very good session expertly delivered.' Mark Snow - Teacher - Worcester 6th Form College - July 2018.

• 'The training and trainer were excellent. It was pitched just right with a good use of humour and content.' Jules Stead - Teacher - Worcester 6th Form College - July 2018.

• 'An excellent presenter - informed, sensitive to the needs of the audience and very entertaining. A useful day.' Paul Morris - Teacher - Worcester 6th Form College - July 2018.

• 'Excellent training. Very engaging and well presented.' Matt Hall - Teacher - Worcester 6th Form College - July 2018.

• 'Very informative in a relaxed manner. Enjoyed the course immensely.' Kathy Cummings - Teacher - Worcester 6th Form College - July 2018.

• 'Very reassuring. A clear definition of law/boundaries. A lively, focused session - well done.' Suzanne Fairless - Aitken - School Governor - ST Josephs RC Primary School Hexham - June 2018.

• 'Essential training - eagerly anticipated.' Nichola Edmiston - Teacher - Linhope PRU - June 2018.

• 'Thank you - very informative, hands on - confident to take back to school.' Katy Anglesea - Assistant Head Teacher - Dunston Hill Primary - June 2018.

• 'Tutor was very knowledgeable and friendly. Covered all aspects of training and we all participated equally.' Debbie Guyan - Teacher - Dunston Hill Primary - June 2018.

• 'Training delivered with expertise and humour. All objectives covered and I now feel confident when dealing with pupils escalating behaviour.' Karen Churchill - Teacher - Linhope PRU - June 2018.

• 'I found the training very well presented. Alan was helpful, descriptive and understanding.' Stephen Dial - PE Teacher - Linhope PRU - June 2018.

• 'Brilliant Training.' Alison Cairns - Interim Executive Head - North Fawdon Primary - June 2018.

• 'Very helpful and informative.' Ashley Proud - Learning Support Assistant - St Aloysius Primary - June 2018.

• 'Excellent knowledge and teaching.' Alice Thorburn - Learning Support Assistant - Bridgewater Primary - June 2018.

• 'Professional yet relaxed training event. Would highly recommend this course to anyone in a supportive role, it has boosted my confidence massively in dealing with service users with challenging behaviour in the workplace.' Elizabeth Swan - Agency Support Worker - Pin-point Recruitment - May 2018.

• 'Very informative, light hearted with humour. Learnt a lot of techniques.' Helen Clark - Agency Support Worker - Pin-point Recruitment - May 2018.

• 'Excellent trainer, very informative. Good laugh. Takes on board past training experience.' Elizabeth Stevenson - Agency Support Worker - Pin-point Recruitment - May 2018.

• 'Informative and enthusiastic trainer. Kept me engaged throughout the full day of training.' Ian Hunter - Agency Support Worker - Pin-point Recruitment - May 2018.

• 'Excellent course. Very informative.' Ian Hunter - Agency Support Worker - Pin-point Recruitment - April 2018.

• 'The training was as good as it could be. The tutor was very knowledgeable and was in control of the training.' Musa Muasakanya - Agency Support Worker - Pin-point Recruitment - April 2018.

• 'A well spread knowledge, educative and confidence booster.' Mike Akika - Agency Support Worker - Pin-point Recruitment - April 2018.

• 'The training was delivered in an engaging and interactive manner which had everyone involved.' Mabe-Jabeen Tassadaq - Agency Support Worker - Pin-point Recruitment - April 2018.

• 'The trainer was very clear and made me feel comfortable about participating in the group activity and intervention training. I definitely learnt a lot and had fun while doing it. Thanks Alan.' Stevie-Marie King - Agency Support Worker - Pin-point Recruitment - Apri 2018.

• 'Really enjoyed this course. Very informative' Wendy Phillips - Carer - Bridgewater Primary School - March 2018.

• 'Fantastic course. Course leader gave us knowledge of how to deal with behavioural issues that I had not thought of trying before.' Karen Bellamy - Parent and Grandparent- Bridgewater Primary School - March 2018.

• 'The course has made me feel more empowered. I am looking forward to implementing some of the key strategies I have learned from the sessions' Georgette Bellamy - Parent- Bridgewater Primary School - March 2018.

• 'I really enjoyed the course and will use the strategies. I found the course really helpful.' Debbie Riley - Parent - Bridgewater Primary School - March 2018.

• 'Brilliant ideas, I will try some of them for definite.' Cathy Robinson - Parent - Bridgewater Primary School - March 2018.

• 'Well structured short course, very informative and good techniques suggested to improve behavioural problems.' Jane Carr - Parent and grandparent - Bridgewater Primary School - March 2018.

• 'Very informative and enjoyable training session. All Teaching staff need this training.' Jackie Moorhead - Class Teacher - Dunston Hill Primary School - March 2018.

• 'A really useful & practical day which will have a positive impact on our school.' Elli Rhodes - SEND Leader - Dunston Hill Primary School - March 2018.

• 'I found the practical parts of the session were very useful - real situations. I now feel confident to approach and handle difficult situations.' Karen Good- ARC support - Hawthorn Primary School - March 2018.

• 'I learned a lot and found the training useful.' Mandy Harm - Class Teacher - Dunston Hill Primary School - March 2018.

• 'The training was tailored to our specific needs. The holds shown were clear and adapted for various situations that staff raised.' Robert Watson - Assistant Deputy Head Teacher - Byker Primary School - February 2018.

• 'Fantastic session, useful to know how to handle situations. Practical part very helpful. Gave me confidence to deal with anything in future situations.' Nicola Nichol Teacher and Designated Safeguarding Leader - St Paul's C of E Primary School - February 2018.

• 'Alan delivered this course excellently. Learned a lot about how to handle the children and it was informative and very beneficial to my job.' Beverley Gaul - Teaching assistant and lunchtime supervisor - St Paul's C of E Primary School - February 2018.

• 'Really interesting training with some excellent ideas to support the safety and positive de-escalation of situations for pupils of all ages.' Paul Harris - Deputy Head Teacher - Carhill Primary School - January 2018.

• 'Very valuable - The practical approach was enjoyable and informative.' Jane Kemp-Hardy - P.E Teacher - Walker Technology College - January 2018.

• 'It Was great.' Jasmin Mar - Primary Teacher - West Jesmond Primary - January 2018.

• 'The training provided was informative and interactive and staff left the session feeling more confident in their approach to de-escalation and physical restraint. Alan's (tutor) delivery was excellent and his wealth of experience was evident.' Jacquie Brown - Assistant Principal for Access to Learning at Barnsley College - 2017.

• 'Thoroughly useful and informative. Very good to build team raport. Very well presented.' Thomas White - Barnsley College 2017.

• 'Fantastic training, very important to use in our provision.' Jade Fawcett - Barnsley College 2017.

• 'I am supporting P&I training to become a leading provider in delivering de-escalation strategies and techniques on how to prevent Physical Intervention when working with children and young people.'Craig Howard - Specialist Nurse - Trauma

• 'Refreshing outlook to what is a very serious subject. Following my 1 day course our school has bought into the full training package.' Trevor Mann - NCC - SEMH sector.

• 'Excellent day along with the other 20 people on my course. Excellent techniques, very relevant to my work in various school placements around Durham.' Sharon Harvey - BBT - Newcastle Upon Tyne.

• 'I have undertaken numerous different versions of RPI training and this has been by far the most enjoyable. The underpinning knowledge of when, where and who can intervene has helped me hugely in my roll in a Behaviour Support Unit.' South Tyneside - EBD.


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